Which condition indicates a claim should be submitted on paper rather than electronically?

Which condition indicates a claim should be submitted on paper rather than electronically?

• A. The claim requires an attachment
• B. The claim is filed with all required fields
• C. The claim is submitted via an electronic portal
• D. The claim includes a digital signature

Answer: (A)

Submitting a claim on paper is often required when an attachment is needed but cannot be delivered through the electronic system. While many payers accept electronic attachments, some attachments (due to format, size, or payer policy) must be sent with paper documents so they can be reviewed in their original form. The other options describe conditions that are compatible with electronic submission: all required fields filled and ready for EDI, submission through an electronic portal, or including a digital signature—all of which indicate electronic processing rather than paper submission.

Submitting a claim on paper is often required when an attachment is needed but cannot be delivered through the electronic system. While many payers accept electronic attachments, some attachments (due to format, size, or payer policy) must be sent with paper documents so they can be reviewed in their original form. The other options describe conditions that are compatible with electronic submission: all required fields filled and ready for EDI, submission through an electronic portal, or including a digital signature—all of which indicate electronic processing rather than paper submission.